Cancellation Notification

Notice of the right to cancel
You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day of the conclusion of the contract. To exercise the right to cancel this contract you must inform us of your decision with a clear statement in writing. By post to My PPI Refund, Unit 20 Bradford Chamber Business Park, New Lane, Laisterdyke, Bradford, BD4 8BX or by email to customercare@myppirefund.co.uk. You may use the attached model cancellation form, but it is not obligatory. To meet the cancellation deadline, it is suffiient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement without undue delay, and not later than:

  1. 14 days after the day we receive back from you any goods supplied, or

  2. (if earlier) 14 days after the day you provide evidence that you have returned the goods, or

  3. if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

If you requested to begin the performance of services during the cancellation period, you shall pay us an amount which is in proportion to what has been performed until you have communicated us your cancellation form this contract, in comparison with the full coverage of the contract.

You can download our cancellation form here.